Guía de Compras en Línea: Paso a Paso

Frequently Asked Questions

1. What payment methods are available? We offer the following payment options: transfer

2. What is the shipping cost? Shipping costs are calculated based on your purchase total and location. They will be displayed at checkout before you confirm your order.

3. How are orders shipped? We work with trusted logistics partners, including major couriers like DHL, FedEx, UPS, and others.

4. Where can I receive my order? We deliver throughout the country.

5. How long does delivery take? Delivery time depends on the selected shipping method. Typically, it takes between 3 to 7 business days after payment is confirmed.

6. What is the return policy? We do not offer returns or exchanges.

7. What should I do if my product arrives damaged? Please record a video of the unboxing process from start to finish. Then contact us at [email protected] and include the video as evidence.